Maintenance & Repairs

We can provide car stacker maintenance, servicing and repairs for any kind of system. Our technicians are ready to take your call.

We’ll Fix Any Kind Of System

  • Mechanical repairs
  • Electrical problems
  • New software or debugging
  • Minor issues or complete breakdowns

24/7 Emergency Assist

Breakdowns can happen anytime. Our team is standing by 365 days a year to get you up and running again ASAP

Troubleshooting Guide

Here are some common problems and possible solutions that you can try before requesting a callout

The System Is Unresponsive

There should be instructions to perform a reset somewhere nearby. Try this and then call your platform again.

My car does not fit into the parking space!

Make sure that you are parking on your allocated platform with the correct vehicle. The platform is adjusted to fit only the vehicle you used during your induction.

The gate won’t close

You might need to check that you have parked correctly, inside the boundary of the laser sensor.

Someone else hasn’t parked properly

Please tell us the vehicle registration number, we will attempt to contact this person so they can move their vehicle.

I’ve lost my remote control!

You will be able to call your platform using the touchscreen on the stacker control panel. Please click here to email us your details and we will be happy to provide a replacement.

You can control your system with the V-Space mobile app instead of a remote, and use it to request support.

Send Us A Message

Car Stacker Maintenance

Increase system longevity and prevent breakdowns with regular servicing. We offer ongoing car stacker maintenance service contracts for all types of systems.

Regular Servicing

As a V-Space customer, we will visit you 3 times a year service your stacker and keep it in peak condition.

Preventive Maintenance

We will catch problems before they develop into bigger and more expensive ones, analysing your stacker performance regularly.

24/7 Remote Monitoring

We’ll keep a close eye on your system at all times. If anything goes wrong, we’ll jump into action immediately. Click here to find out more about our remote assistance features.