24/7 remote assistance
Get things fixed faster and avoid paying unnecessary call out fees.
Avoid Costly Callouts
Often there are problems that can be solved without needing a visit from the technician, with just a little guidance over the phone.
We understand the inconvenience of waiting for help to arrive. If there is a problem, we will provide all the help we can over the phone before sending someone.
24/7 Monitoring
Our team will keep a watchful eye on your system health at all times. All of our installations are monitored 24/7, and work is continued behind the scenes to diagnose and prevent issues before they occur.
Car stacker problems can be caused by many factors, such as environmental, mechanical or software issues. Then there is also human error. Identifying the exact nature of the problem can be difficult.
By collecting data from your system, our team is able to make a diagnosis quickly should something go wrong, and find a solution before things become serious or costly.
This data also allows us to isolate and address the root cause of a problem, rather than fixing things that may only be symptomic of something else.
What Can Be Fixed?
- Someone forgets to close the gate
- Incorrect parking
- Lost access key
- Platform over-travel
- Slider positioning
If you require any assistance with a car stacker problem don’t hesitate to give us a call or have a look at our Help Centre page.
Remote Monitoring Features
Our remote monitoring solutions come equipped with the following features to help manage your system
CCTV Cameras
To see your system operating in real time
Alarm history and real time alerts
Keep track of alarms and alert the right person when an alarm is triggered
Fault history and real time alerts
Keep track of faults and alert the right person when a fault is triggered
System Data Logging
Logging of all system inputs and outputs
User restrictions and advanced system control
Finer control over who can use your system
User history
Keep a record of who is using your system